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.::SERVICE : : PRIORITY LEVELS ::.

 

SERVICES

At AION (M) Sdn. Bhd., we not only provide the products to make your business successful, we also provide a complete offering of services to enable your continued success. Our services include systems integration, professional services, implementation services, hardware and software support.

Support Services

AION (M) Sdn Bhd supports programs that  have been developed based on customer input and are constantly reviewed and updated to meet your needs.

The processes and procedures used in AION support center help to ensure that each support request is handled in the most efficient, thorough, and professional manner possible, all the while providing high levels of customer satisfaction.

WHO CAN CALL?

Anyone from a covered customer site may call to AION (M) Sdn Bhd support center to request support. Contact Us.

If you need to change the name of a designated contact, please notify us immediately to ensure that we maintain accurate and complete contact information for you. Please be prepared to provide the following details:

  • Company / Site Name
  • Former Contact Name
  • New Contact Name
  • Address
  • Phone, Fax and Email Information

 

Priority Levels - All service level standards and measurements are based on the priority assigned to each case. Go to the guideline lists.

Implementation Services - is a team focused on providing customer driven solutions.Go to the guideline lists.

Professional - provides an array of services to help you achieve your business goals. Go to the guideline lists.

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